I have never written a testimonial for a product before. I am so pleased with the cable grips product and the response I got from Jim Wright, that I felt the need to do so. I had ordered the grips for my RV and the cable as one item. When I received the cable, the grips kept falling off. I contacted Jim and he replied the same day. He thought that it was a possible “issue with the mold”. He immediately sent me a new cable (NC) and assured me that that the problem was an exception not the norm. It is refreshing to find a company that responds to the consumer as Jim did. It is nice to know that some companies actually stand behind their products. I will definitely let my fellow RVers know. Great product, great company!
Palm Harbor, Fl
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